On March 1, 2025, Microsoft Outlook suffered a major outage affecting thousands of users worldwide. This disruption prevented users from sending or receiving emails and accessing related Microsoft 365 services such as Teams and PowerPoint.

What Caused the Outage?

Microsoft confirmed that the issue was due to a faulty code update that caused a system error. After receiving numerous reports from users, Microsoft quickly identified the problem and took immediate action to roll back the update.

How Severe Was the Impact?

According to reports from Downdetector, over 37,000 users reported issues with Outlook at the peak of the outage. Many business and corporate users faced communication delays due to the disruption.

Microsoft’s Response to the Outage

Microsoft took the following steps to resolve the issue:

1. Reversed the recent code update that caused the disruption.

2. Monitored system telemetry to ensure services were restored.

3. Provided official updates to users through their communication channels.

What Should Users Do?

If you are still experiencing issues with Outlook or other Microsoft 365 services, try the following steps: ✅ Refresh the Outlook application. ✅ Log out and log back in. ✅ Check Microsoft’s status page for the latest updates. ✅ Use an alternative email service temporarily if needed.

Conclusion

This incident serves as a reminder that even major tech services can encounter issues. However, with Microsoft’s swift response, most users have now regained access to their emails and related services.

Did you experience any issues during the outage? Share your thoughts in the comments!